TERMS OF SERVICE

1. Nature of Platform & Pro Se Taxpayer Representation Doctrine

Untax (`untax.io`), operated by Daniel Hallman / Moosh Works LLC ("Untax", "we", "us"), is an automated property tax assessment intelligence, comparable sales audit, and petition compilation platform.

All property tax appeals, exemption applications, and clerical filings generated by Untax designate the property owner as the filing taxpayer acting in their own individual name (Pro Se).

Untax is a software and data compiler. Untax does not provide legal advice, does not practice law, and does not serve as a licensed real estate appraisal agency or state-licensed tax agent, unless an appeal is explicitly referred to and accepted by our independent licensed attorney or property tax agent network.

2. Department of Veterans Affairs (VA) Non-Affiliation Disclaimer

References to VA disability ratings, VA Forms (e.g. Form 21-0966, 21-526EZ), official VA records, and statutory property tax exemption thresholds (e.g., Tenn. Code Ann. § 67-5-704, O.C.G.A. § 48-5-48, Tex. Tax Code § 11.131, Fla. Stat. § 196.081) are provided solely for consumer tax assessment review, evidence compilation, and public government directory navigation.

3. 100% Free Disabled Veteran Shield ($0.00 Fee)

Under the Untax Veteran Shield program, all property tax relief reviews, official County Trustee packet preparations (e.g. Tennessee Form F-16), hand-carry walk-in courthouse schedules, and warm referrals to accredited Veterans Service Organizations (VSOs) for qualified American disabled veterans with service-connected disabilities are provided 100% Free ($0.00 Fee).

There are zero upfront fees, zero document preparation charges, and zero contingency recovery percentages assessed against disabled veterans or surviving spouses qualifying for statutory relief.

4. Pricing Options for Residential & Commercial Appeals

For non-veteran commercial and residential property tax appeals, Untax offers two planned pricing options:

• Option A (Self-Directed Buyout): Flat $129 standard purchase (or 12–15% of estimated Year 1 tax savings) for access to comparable properties, exhibits, and filing forms.
• Option B (Contingency Recovery): $0 Upfront with a 25% fee billed solely upon a verified, certified tax reduction approved by the County Board of Equalization.

Duplicate property lookups or waitlist submissions never trigger duplicate invoices or redundant charges.

5. RESPA Section 10 Qualified Written Request (QWR) Demands

When you generate an escrow recalculation demand letter through Untax, you authorize Untax to populate a formal Qualified Written Request under Section 10 of the Real Estate Settlement Procedures Act (12 U.S.C. § 2609 and 12 C.F.R. § 1024.17). You acknowledge that you are transmitting this request to your mortgage servicer in your capacity as the borrower and account owner.

6. Accuracy of Taxpayer Submissions & Public Records

Untax compiles public county assessment rolls, NOAA storm events, FEMA flood maps, and municipal permit records. Property owners remain responsible for verifying the accuracy of their property details, living area, character of military discharge, and primary residence occupancy before signing and submitting any county form or petition.

7. Limitation of Liability & Governing Law

Untax provides software tools on an "as is" and "as available" basis without warranties of tax reduction outcomes. To the maximum extent permitted by law, Untax and Daniel Hallman shall not be liable for statutory filing deadlines missed due to taxpayer delay, county postal delays, or county board scheduling.

These Terms of Service are governed by the laws of the State of Tennessee and the United States of America. Any legal dispute shall be subject to the exclusive jurisdiction of the state or federal courts located in Hamilton County, Tennessee.